Experience: 21 years total claims experience / 15 years claims management experience. Began career with Republic Insurance as a Field Property Adjuster. Became Property manager for West Texas, New Mexico, Oklahoma, and Colorado. Served as AVP of claims and office manager of Lender Placed Business and Voluntary Property Claims for Balboa Insurance. Managed Balboa's catastrophe offices in Virginia and Florida and designated corporate representatives for litigated property files. Extensive background in mediation and litigation. Responsible for office and adjuster management and training.
Education: Bachelor's degree in General Business from University of Texas at Dallas.
Duties: Claims management, maintain quality control, consistency, and customer satisfaction.
Software: Integriclaim, Word, and Excel